Pet Meds
In 1998, the
Florida Pharmacy Board received several complaints against Petmeds alleging
that the company had issued medications without a prescription from a
veterinarian. The complaint was settled in 1999 with the FPB requiring Petmeds
to pay a small fine without admitting any wrongdoing. The complaints involved
the referral of prescription requests to an "alternate veterinarian,"
who had never had any contact with the pet (but who reviewed the pet’s medical
history) after the pets' treating veterinarian declined to issue a prescription
without supplying a medical reason for the refusal, thereby ignoring the
judgment of a veterinarian who had a valid veterinarian-client-patient
relationship in favor of someone who had never seen the pet.
In 2002, Petmeds
was charged by the Florida Pharmacy Board for "operating an 'alternate
veterinarian program' that contracted with veterinarians to write prescriptions
for animals they had never examined". PetMeds agreed to pay penalties and
dismantle the program, plus serve three years of probation and community
service. The company reached a similar agreement in Ohio, including five years'
probation. In 2002, Petmeds was sued by the Texas State Board of
Veterinary Medical Examiners for similar issues to the Florida case. The suit
was settled without any admission of wrongdoing.
In 2001, Petmeds
and the United States Environmental Protection Agency settled a
"stop sales order" after Petmeds had sold flea control products that
had been purchased outside of the United States and therefore gave their
dosages in metric numbers. The maker of the misbranded product, Novartis,
also sued Petmeds and other pharmacies over the issue.
In 2004, after the
company went public, six securities lawsuits were brought against Petmeds by
its shareholders, claiming that Petmeds had delayed disclosing past
problems in order time to allow its executives, including founder Marc Puleo,
to sell off their shares. PetMed always maintained that the suits were
without merit and in 2005, all six suits were voluntarily dismissed by the
plaintiffs.
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